Privacy Policy

ShenTel Service Company is committed to protecting your privacy on the Internet. This statement discloses all of our information gathering and dissemination practices. ShenTel collects personally identifying information only when you specifically and knowingly provide it to us. We will make every effort to ensure that this document is accurate and up to date.

Information collection and use
Personally identifying information that you provide to ShentelPages.com will not be made available to third parties outside of ShentelPages.com without your explicit permission.

ShenTel Service Company may make aggregate information (e.g. overall statistics) about our customers available to third parties for advertising and other purposes. If, for some reason, you provide to us personally identifying information, that information will be kept absolutely confidential. Only the employees who run our internet department with a legitimate business purpose have access to the server where personally identifiable information might be stored. The server is password protected and other security measures are in place to protect the personally identifying information you share with us.
Personal information would only be released in part or in whole to any third party if it became necessary to do so in order to:

• conform to legal requirements.
• enforce our terms of agreement.
• protect or defend the rights and properties of Shentel Service Company.
• act to protect the interests of its clients.

What is personally identifying information?
"Personally identifying information" is information that can be used to identify and/or contact you as an individual. This includes information like your real name, e-mail address, mailing address, phone number, credit card number, etc.

Information that, by itself, cannot be linked with your "real" identity is not considered personally identifying. For example, favorite or bookmarked Web sites, or your preferences with respect to how you wish to see a given page or site set up according to the selections you choose.

On occasion, ShenTel Service Company may ask you for information such as your name or address when you are placing a classified advertisement or event announcement. We also may ask you to register for contests/promotions or services that require registration or subscription. ShenTel Service Company needs to collect this information for tracking/verifying compliance with ShenTel Service Company policies. It may also be needed for verifying compliance with federal, state, and local laws and/or for editorial and feedback solicitation purposes. If we need to use your personal information, we will tell you up front. This way you can decide whether you want to give us the information.

Log files
We use IP addresses to analyze trends, manage the site, track user’s movement, and gather broad demographic information for analysis. IP addresses are not linked to personally identifiable information. We do not attach any personal information to the IP addresses we track, so our clients remain anonymous.

Cookies
ShenTel Service Company uses for cookies for tracking and security purposes. Cookies are text files that Web sites place on a user’s computer for record-keeping purposes. We use cookies to keep track of client preferences and settings. Cookies allow us to deliver faster service, consistent, updated results and a more personalized site experience. Cookies can only be accessed by the Web site where they originated. Other Web sites do not have access to our cookies, and we do not have access to cookies given out by other Web sites. This protects our customers’ information. You do have the option of setting your browser to reject cookies, but some features on the site may not function properly if you do not have access to our cookies.

While your individual information is protected as outlined above, we reserve the right to use aggregated anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.

Data security
We have in place physical, electronic and managerial procedures to protect the information we collect on-line. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Links
This web site contains links to other sites. Please be aware that ShenTel Service Company is not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our site and read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this ShenTel Service Company.

ShenTel Service Company's policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Surveys and contests
From time-to-time our site may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to participate. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will only be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving this site.

Correction/updating personal information
If your personally identifiable information changes (such as your zip code), or if you no longer desire our content, newsletters, or any other form of communication, we will endeavor to correct, update, or remove your personal data provided to us as quickly as possible. This can be done through the "Contact Us" e-mail address.

You may also call us toll-free at: 888-889-4001, or write to us at: 124 South Main Street, P.O. Box 459 Edinburg, VA 22824.

Information sent to us via email
When you send us email, we will use your name and email address only to respond to your concerns. Your email may be shared with appropriate people within the ShenTel Service Company organization to help us respond to your concerns.

Children under 18
ShenTel Service Company recognizes the importance of children’s safety and privacy on the Internet. For this reason, and to comply with certain laws, we do not intentionally collect personal, individually identifiable information from children under the age of 18. If, in limited circumstances, we do knowingly collect personally identifiable information from a child under the age of 18, we will do so only with verified parental consent prior to collection. In the event that we learn that we have collected any personal information from a child under the age of 18 without verification of parental consent, we will delete that information from our database as quickly as possible.

Notification of changes
If we decide to change our privacy policy, we will post those changes on our Home Page so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it. If at any point we decide to use personally identifiable information in a manner different from what was stated at the time it was collected, we will notify you through email. You will have a choice as to whether or not we use your information in this different manner. Otherwise, we will use information in accordance with the privacy policy under which the information was collected.